Privacy Policy for Bjaan Organics
Effective Date: October 2025
Website: https://bjaan.com
1. Who We Are
Bjaan Organics (“we,” “our,” or “us”) operates the website https://bjaan.com.
We are dedicated to providing high-quality organic hair and skin care products while protecting your privacy.
2. Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture (if any) becomes visible to the public next to your comment.
3. Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site.
4. Cookies
We use cookies to enhance user experience and website performance.
Examples include:
- Comment cookies: If you leave a comment, you can opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
- Login cookies: When you log in, temporary cookies check if your browser accepts cookies. Login cookies last for up to two days, and screen preference cookies for one year.
- Publishing cookies: If you edit or publish an article, a cookie will be saved in your browser (no personal data included). It expires after one day.
You can disable cookies in your browser settings if you prefer.
5. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, or social media posts).
Embedded content from other websites behaves as if the visitor has visited the other website directly.
These sites may collect data, use cookies, or embed additional third-party tracking.
6. Information We Collect
We may collect and store:
- Name, phone number, and address (for order processing).
- WhatsApp messages or inquiries related to product orders or support.
- Email addresses for communication and promotional updates (optional).
- Website usage data through analytics tools to improve user experience.
7. How We Use Your Data
We use your data to:
- Process and deliver your orders.
- Respond to your messages and inquiries.
- Provide customer support.
- Improve our website and services.
- Send updates or offers (only with your consent).
8. Who We Share Your Data With
We do not sell or rent your personal data.
We may share limited information with:
- Delivery or courier partners (to deliver your order).
- Service providers such as hosting and payment systems.
- Legal authorities if required by law.
If you request a password reset, your IP address will be included in the reset email.
9. How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to recognize and approve future comments automatically.
- For registered users, we store personal information in user profiles. Users can view, edit, or delete their data anytime (except username).
- Order and chat history may be retained as part of business records unless deletion is requested.
10. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent to marketing communications at any time.
- Request deletion of your WhatsApp chat data after your order is processed.
11. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
We may also use secure third-party integrations (e.g., WhatsApp Cloud API) to handle customer communication.
12. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or loss.
13. Contact Us
If you have any questions or privacy-related concerns, contact us at:
📧 support@bjaan.com